Terms and Conditions

The use of the products and services offered by www.grandavenue.ro/en/ applies to any user and implies the full acceptance thereof and your consent regarding the terms and conditions below.

The access to and use of the website www.grandavenue.ro/en/ are free and have the purpose to help users find the necessary information as easy and fast as possible, according to the requirements thereof.

Information on the website

The website www.grandavenue.ro/en/ is the property of Societatea Companiilor Hoteliere Grand SRL, identified by J40/5639/1991 and Sole Registration Code RO1594319, headquartered in Bucharest, Sector 5, 90 Calea 13 Septembrie St., ZIP code 050726, hereinafter called in these Terms and conditions.

Contact details:

Telephone: +4021 4034030

E-mail: office@grandavenue.ro

Website: www.grandavenue.ro/en/

  1. General terms

www.grandavenue.ro/en/ includes: texts, images, data bases, services, logos, ads and represent the “content” of the above mentioned website, which is the property of Societatea Companiilor Hoteliere Grand SRL.

Societatea Companiilor Hoteliere Grand SRL reserves the right to unilaterally change, correct, amend, supplement and/or revoke these terms, without any prior notice. These changes will enter into force as of the publication date on www.grandavenue.ro/en/. At the same time, Societatea Companiilor Hoteliere Grand SRL may limit the access to the website or to certain facilities of the website, may restrict certain IPs, without any notice and without any liability to this end.

  1. The use of the website content

The information presented on www.grandavenue.ro/en/ is of general interest and is made available to the users free of charge. The term “user” of this website means any natural person or legal entity accessing this website.

You may copy and print the content of the website www.grandavenue.ro/en/ for your personal use, without any commercial purpose. In any other situation, the content of www.grandavenue.ro/en/ may not be reproduced, amended or used.

The use of the website www.grandavenue.ro/en/ implies the acceptance of these Terms and conditions of use.

The following are not permitted:

  • the amendment, publication, transmission, transfer, sale, distribution of materials achieved by reproducing, displaying or amending the content of www.grandavenue.ro/en/ without the prior approval of Societatea Companiilor Hoteliere Grand SRL.
  • the removal of the marking indicating the copyright of www.grandavenue.ro/en/ regarding the content thereof
  • the reproduction of the content of www.grandavenue.ro/en/ and the distribution thereof to other websites or servers or other information storage means.
  • the processing, reproduction and use of information obtained via www.grandavenue.ro/en/, for commercial purposes.

Any use of the content of www.grandavenue.ro/en/ for other purposes than those expressly indicated herein or by the laws in force is forbidden. The requests for using the website content for other purposes than those expressly permitted herein may be sent to the e-mail address office@grandavenue.ro.

  1. Copyrights

The content of www.grandavenue.ro/en/ is the property of Societatea Companiilor Hoteliere Grand SRL and is protected by the copyright law, all rights being reserved. The use of any data, images, texts, graphic, symbols, web graphic elements, scripts, programs belonging to www.grandavenue.ro/en/, without the prior approval of the rightful holders thereof, is punished according to the laws in force.

The content of www.grandavenue.ro/en/ may not be reproduced, amended, transferred, distributed, republished, copied or transmitted without the prior written approval of the representatives of Societatea Companiilor Hoteliere Grand SRL.

  1. Information provided by the website and personal data protection

If you visit any of the websites of Grand or you interact in any way with any of our social pages, please be informed that some of your personal data may be processed.

When accessing our website, you have the possibility to fill-in a sign up form, whereby the filling thereof with your personal data will be considered your express consent, granted freely, informed and clearly with regard to the processing of your personal data by Societatea Companiilor Hoteliere Grand SRL.

In accordance with the requirements of Law no. 190/2018 on measures to implement the Regulation (EU) 2016/679 of the European Parliament and Council from the 27th of April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC, Societatea Companiilor Hoteliere Grand SRL undertakes to manage the personal data it processes safely and only for the below mentioned purposes.

Also, please be informed that you have the possibility to exercise at any time any of the rights provided by the applicable laws, among them also the right to object to the processing of your personal data, and in this latter situation we will erase all of your personal data from our database. If you have any concern regarding the exercise of your rights with regard to the use of the website www.grandavenue.ro/en/ and the protection of such use, you can contact us via the section “Contact” from the website.

The personal data collected following your visit on the website www.grandavenue.ro/en/ are not transmitted to third parties without your express and prior consent. The statistics regarding website user traffic, which might be offered to third parties or to partner websites, will only be supplied as data assemblies, cumulated and neuter, whereby no information which might lead to the identification of or might make any person visiting the above mentioned website identifiable is included.

The purposes for which Societatea Companiilor Hoteliere Grand SRL may use the personal data, processed based on your consent, may be:

  • to settle requests, questions or claims filed by the persons whose personal data might be processed by Grand;
  • to conduct market and product surveys and for the marketing activities associated with the products and services of www.grandavenue.ro/en/, by contacting (via the communication means and methods available to Grand) the persons whose data might be processed in relation to other offers for products and services belonging to Societatea Companiilor Hoteliere Grand SRL (unless you have filed a written application not to be contacted for these purposes)
  • for the registration of your personal data, in order to assign or offer you rewards, discounts and other benefits, as well as to satisfy other requests or requirements the persons whose personal data might be processed may have in relation to the client reward programs or other similar programs. 

User rights:

  • the right to information – comprises the information to be provided, according to the legal applicable provisions, to the persons whose personal data might undergo processing;
  • the right to access – comprises the possibility of you requesting access to the data collected from/on you, including the possibility to request a copy of the personal data which might be processed;
  • the right to update/rectification – implies the possibility to request the rectification or erasure of personal data which are inaccurate or incomplete;
  • the right to erasure (“the right to be forgotten”) – implies the right to request, under certain circumstances, that your personal data which might be processed to be erased from our records;
  • the right to restriction of processing – implies the possibility, under certain circumstances, to restrict the processing of your personal data;
  • the right to object to processing – implies your right, under certain circumstances, to object to your personal data being processed (e.g. direct marketing);
  • the right to object to automated processing – implies your right to object to any automated processing of your personal data, including profiling, as well as the possibility to object to decision-making based exclusively on the automated processing of data, right which may be exercised whenever there is a result of profiling that produces legal effects affecting or which might affect significantly the persons whose personal data might undergo processing;
  • the right to data portability – implies the right to obtain your personal data in an adequate format or, when possible, the right to direct transfer of data to another controller;
  • the right to file a claim – implies the right to file a claim, before a supervisory authority, requesting the support thereof, as well as the right to other administrative or judicial remedies;
  • the right to withdraw your consent – implies the right to withdraw, at any moment and as easy as possible, any consent expressed in relation to the processing of your personal data.

Any notice within the meaning of exercising any of the above-mentioned rights will be transmitted, via e-mail, to the address [x@Societatea Companiilor Hoteliere Grand SRL].

If the consent granted for the processing of the personal data is withdrawn, a possible consequence of exercising this right may be the impossibility to access a part of the content of www.grandavenue.ro/en/, because some of the functionalities thereof may not be accessed without processing personal data.

Any attempt to access personal data which might be processed by Grand, as well as any attempt to amend the content of www.grandavenue.ro/en/ or to affect the performance of the server on which it runs will be deemed a website fraud attempt and will lead to the criminal investigation of the individual or individuals who have tried this.

  1. Liability limitation

Societatea Companiilor Hoteliere Grand SRL is not liable for any direct or indirect damages resulted from:

If you consider that a certain material on the website, posted by third parties or users, breaches intellectual property rights or any other rights, you have the obligation to notify this situation to the address office@grandavenue.ro

www.grandavenue.ro/en/ is provided in this form without any other warranties. Societatea Companiilor Hoteliere Grand SRL is not and cannot be held liable for mismatches, unavailabilities or other deficiencies of the website www.grandavenue.ro/en/ or of the content thereof.

  1. Applicable law

These Terms and conditions, as well as any dispute in relation to or resulting from the clauses thereof or from the accessing /operation/dysfunctionality of the website are subject to the Romanian domestic law. The language used for the Terms and conditions is Romanian. In case of a dispute, only the Romanian courts of law will be deemed competent in the matter. The user of the website accepts to adhere to these Terms and conditions.

The user of the website www.grandavenue.ro/en/ confirms having read and accepted these Terms and conditions. The use of www.grandavenue.ro/en/ by the client implies the unconditional acceptance of these Terms and conditions.

  1. Interruption of access

www.grandavenue.ro/en/ may, without any other notice or formality and without needing to explain its attitude, interrupt or block your access to the website content or to a part of its content.

  1. Website changes

www.grandavenue.ro/en/ reserves the right to suspend, amend, add or delete at any moment parts from its website. Also, www.grandavenue.ro/en/ reserves the right to restrict the access of users to its content, in whole or in part.

Some parts of the content published on www.grandavenue.ro/en/ may be supplied by third parties with whom www.grandavenue.ro/en/ has contractual relationships to this end, under observance of the rights and obligations mentioned in sections 4 and 11 herein. Also, inside the content of www.grandavenue.ro/en/ advertising sections displaying ads of third parties may be included. www.grandavenue.ro/en/ is not responsible to any extent for the content supplied by third parties, irrespective whether it is advertising content or not. Also, www.grandavenue.ro/en/ is not responsible for the content of the external pages to which reference is made inside it.

  1. Amendment of this section of the terms and conditions

www.grandavenue.ro/en/ reserves the right to amend these terms, modifying the version and date of adopting the new regulation without any other further formalities. When these terms will be amended, www.grandavenue.ro/en/ may notify you, according to the provisions of sections 4 and 11 herein, via e-mail or a message in your user account of the website www.grandavenue.ro/en/ and by publishing on the home page of the website a link making reference to the new form of this document.

  1. Confidentiality

Any personal data such as: your name, address, telephone number or e-mail address, data which might be processed following your visit on the website www.grandavenue.ro/en/, or following the transmission thereof via electronic mail or by any other method to Grand, will be processed according to the provisions of sections 4 and 11 herein. (Access is made via www.grandavenue.ro/en/). Any other communication or material you send on this website, such as questions, comments, suggestions or other messages will be deemed non-confidential and unprotected by determined intellectual property rights.

  1. Personal data protection

The commitment of Societatea Companiilor Hoteliere Grand SRL regarding the protection of personal data. Your trust in our services and our staff is one of our main concerns. To this end, in order to offer you the best possible experience, we focus on the continuous improvement of our entire activity.

Societatea Companiilor Hoteliere Grand SRL is aware of the importance of your personal data and undertakes to protect the confidentiality and security thereof. Therefore, it is important for us to provide you complete information on the processing of your personal data in these Terms and conditions.

Societatea Companiilor Hoteliere Grand SRL observes the confidentiality of our clients and the confidentiality of all visitors of our website and will treat/process the personal data in full compliance with the applicable legal provisions, under technical and organizational conditions providing adequate security.

Your personal data may be collected directly, based on your consent/approval granted deliberately and by own initiative, upon request of Societatea Companiilor Hoteliere Grand SRL (for example, by one of the online forms used, respectively the online contact form, the online service order form, etc., by subscription to newsletters), by participating to raffles and contents or by filling-in data in the account registration form on a website belonging to Societatea Companiilor Hoteliere Grand SRL, etc.

The use of this website, but also of other websites of Societatea Companiilor Hoteliere Grand SRL by you is subject to these provisions and to the General technical and participation conditions of Societatea Companiilor Hoteliere Grand SRL.

If you do not agree with any of the terms herein, please do not use

any of our websites or you can opt not to provide us your personal data. However, it is possible that certain services cannot be accessed following your option not to provide us with your personal data.

Societatea Companiilor Hoteliere Grand SRL will process your personal data to the extent this is necessary to fulfil the below mentioned purposes, under observance of the legal data security and confidentiality measures.

What personal data does Societatea Companiilor Hoteliere Grand SRL process?

The processing of personal data is any operation or set of operations which is performed on your personal data, whether or not by automated means, such as: collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, blocking, erasure, destruction or archiving.

Consequences of refusing to supply personal data

In order for us to be able to provide you with certain services specific to the activity of Societatea Companiilor Hoteliere Grand SRL (e.g., but without limitation to, registration for Fair X and space rental), www.grandavenue.ro/en/ may request your personal data necessary for the provision of the relevant services, and your refusal to supply such data might entail the impossibility of providing, in whole or in part, the services by Societatea Companiilor Hoteliere Grand SRL .

By supplying your personal data with the purpose and in view of accessing the services of Societatea Companiilor Hoteliere Grand SRL, you expressly grant your consent (approval) regarding the possibility that Grand will process your personal data, in compliance with the legal provisions on the protection of natural persons with regard to the processing of the personal data and the free movement thereof (domestic laws and EU community law).

If the processing of the data is no longer needed to provide a service, to fulfil a legal obligation, nor it is justified by a legitimate interest or purpose of Societatea Companiilor Hoteliere Grand SRL, such processing of personal data will cease. Also, to the extent this is your wish, you may exercise your specific rights, stipulated in section 4 herein, within the meaning of withdrawing the prior granted consent, whereby the refusal will produce effects in the future.

What are the purposes of personal data collection?

Your personal data may be processed for the following purposes:

  • marketing, promotion, ads, advertising, contests, advertising lotteries, loyalty programs, including the transmission of general or customized commercial offers;
  • development and improvement of the services;
  • management of the relationship with the clients; commercial communication with the clients by any communication mean;
  • fulfilment of the applicable legal obligations;
  • communication with the public or public interest bodies/authorities/institutions;
  • audit and controlling/supervision activities;
  • archiving, statistic purposes;

Societatea Companiilor Hoteliere Grand SRL will consider all information collected from you confidential and will not share it with third parties without your express and prior consent.

Who are the recipients of your personal data?

Your personal data may be transferred to:

  • clients, natural persons, of Societatea Companiilor Hoteliere Grand SRL (current, former or potential), visitors, public audience, legal or conventional representatives/proxies thereof;
  • clients, legal entities, who are organizers, co-organizers, suppliers, providers and other legal entities-business/contractual partners of Societatea Companiilor Hoteliere Grand SRL, public authorities/institutions;

The recipients (other than the data subjects) of the data may also be central and local public authorities, court authorities, police department, Public Prosecutor’s Office (within the limits of the legal provisions and/or following express requests), bank institutions, official receivers, insurance and reinsurance companies, market polling organizations (for statistical purposes) etc.

Societatea Companiilor Hoteliere Grand SRL will assure the confidentiality of personal data and will not disclose them to third parties other than those mentioned herein.

When you no longer want to receive newsletters or information materials from Societatea Companiilor Hoteliere Grand SRL, you may unsubscribe using the button “Unsubscribe”.

The processing of personal data for promotional (marketing) purposes

The personal data collected from you directly (such as: surname and first name, e-mail address, mobile/landline number, etc.) may be processed by Societatea Companiilor Hoteliere Grand SRL, under full observance of all your rights and of the legal applicable provisions, for the following purposes: marketing (including direct marketing), advertisement, commercial communications for the services of Societatea Companiilor Hoteliere Grand SRL, including those prepared together with a partner of Societatea Companiilor Hoteliere Grand SRL, by any communication mean, including by electronic communication methods.

Irrespective of the situation, if you wish that your personal data are no longer processed by Societatea Companiilor Hoteliere Grand SRL, you can send us an express request to this end and from that moment on any data processing will cease with future effect, without affecting the lawfulness of the data processing performed until that moment.

Personal data processing period

For the achievement of its purposes, Societatea Companiilor Hoteliere Grand SRL will process your personal data during the entire performance of the activities of Societatea Companiilor Hoteliere Grand SRL, until you or your legal/conventional representative will exercise the right to object/erasure (unless Societatea Companiilor Hoteliere Grand SRL processes your data based on a legal obligation or on a legitimate interest, situation in which the processing of data can continue thereafter). After the personal data processing activities are ended for the purpose they were collected for, if you or your legal/conventional representative will not exercise the right to object/erasure, according to law, these data will be archived by Societatea Companiilor Hoteliere Grand SRL for the time period stipulated by the internal procedures of Societatea Companiilor Hoteliere Grand SRL and/or by the legal applicable provisions and/or will be destroyed.

What safety measures are implemented to protect your data?

In order to avoid the unlawful processing of your personal data, as well as prospective abuses, we use security methods and technologies, together with adequate work policies and procedures to assure the protection thereof.

The full security of the data transmitted via Internet can never be guaranteed. While Societatea Companiilor Hoteliere Grand SRL makes all efforts to protect your personal data, we cannot guarantee in full the security of the data transmitted to the websites of Societatea Companiilor Hoteliere Grand SRL. Any data transmission is made at your risk. Once we receive the information concerning you, we will use strict security measures and procedures against unauthorized, unlawful use, destruction, accidental loss or disclosure of personal data.

Which are your rights?

By reading this document, you were informed on the rights you benefit from, according to the applicable legal provisions, as presented in section 4 herein, respectively in this section, meaning: the right to access, the right to information, the right to update/rectification, the right to data erasure (“the right to be forgotten”), the right to restriction of the processing, the right to data portability, the right to object and automated individual decision-making, the right to file a claim. At the same time, when the processing is made based on consent, you have the right to withdraw your consent at any moment in written form, addressed to Societatea Companiilor Hoteliere Grand SRL, according to the applicable laws, without affecting the lawfulness of the processing made based on the consent before the latter was withdrawn.

Also, you have the right to object at any moment, free of charge and without any justification, to the processing of the personal data for direct marketing purposes, using, when applicable, the unsubscribe function included in the marketing materials.

For the other purposes, you have the right to object, at any moment, free of charge, that the personal data you supply to Societatea Companiilor Hoteliere Grand SRL undergo processing, indicating the data and the purpose had in view, only for justified and legitimate reasons, related to your personal situation, except for the cases when Societatea Companiilor Hoteliere Grand SRL demonstrates that it has legitimate and stringent reasons to justify the processing that prevail your interests, rights and freedoms or that the purpose is establishment, exercise or defense of a right before a court of law. In case of unjustified objection, Societatea Companiilor Hoteliere Grand SRL is entitled to continue the processing of the relevant data.

By reading this document, you express your consent that you were informed on and you understand that the personal data supplied to Societatea Companiilor Hoteliere Grand SRL may represent a decisive element to access the services offered by Societatea Companiilor Hoteliere Grand SRL and/or for the performance of the commercial/contractual activity.

How can you exercise your rights?

In order to exercise any of the prior mentioned rights, you may contact the Data Protection Officer (DPO) within Societatea Companiilor Hoteliere Grand SRL by a written, dated and signed request, sent to the e-mail address: office@grandavenue.ro or to the following correspondence address: 90 Calea 13 Septembrie St., Sector 5, 050726 Bucharest.

These provisions may be subject to occasional changes/updates. We suggest you check

at every use of the websites of Societatea Companiilor Hoteliere Grand SRL these provisions to be informed at all times about them.

This set of Terms and conditions was updated on the 8th of November 2018.